MemoHoney Official Website › Articles › Memohoney Phone Number
ContactMemoHoney Phone Number: Which Line Handles Orders And Refunds
The MemoHoney phone number for orders, tracking, changes and refunds is +1 (302) 200-3480. That line sees your order. The email address of this website does not, so it cannot start a refund. This page sets out which route does what, so you lose no time on the wrong one.
Quick answer: The MemoHoney phone number is +1 (302) 200-3480. It handles refunds, returns, missing parcels and changes to an order. Questions about a specific lot go to contact@customercs.com. Corrections to this website go to contact@Memoehoney.com, which is answered Monday to Friday and cannot see orders or parcels.
Read the guarantee before you ring
The refund steps, the 60-day window and the returns address are published, so you know what to expect on the call.
Two bottles $158 · six bottles $294 · 60 days from purchase to change your mind
See today's price and guaranteeLot MEM-26/ME-4830 · 30 capsules a bottle · dispatched inside the United States
Key facts
- Orders, tracking, changes and refunds: +1 (302) 200-3480.
- Lot questions: contact@customercs.com, in writing, with the lot number from the bottle base.
- Website corrections, label questions, privacy and press: contact@Memoehoney.com.
- The website email is answered Monday to Friday, 9:00am to 5:00pm ET.
- The refund window is 60 days from the date of purchase, started on the telephone.
- The office and the returns address are two different New York streets.
Which MemoHoney phone number do you need?
The memohoney phone number is one telephone line, and there are two email routes. The split is always the same. Anything with an order ID goes to the telephone. Anything about a page of this website goes to the editorial address.
| What you need | Where it goes | What that route can do |
|---|---|---|
| A refund or a return | +1 (302) 200-3480 | Start the claim, issue the return authorisation and give you the posting address. |
| A parcel that has not turned up | +1 (302) 200-3480 | Look the order up and take it up with the carrier. |
| Changing an order | +1 (302) 200-3480 | Possible until it ships. After that the route is a return. |
| A question about a lot | contact@customercs.com | Ask the distributor in writing, with the lot number in the first line. |
| A mistake on a page here | contact@Memoehoney.com | Correct it and move the review date on that page. |
| A privacy request | contact@Memoehoney.com | Handled under the privacy policy. |
The editorial inbox is answered Monday to Friday, 9:00am to 5:00pm ET. The order line keeps the seller's own hours.
What should you have ready before you call the MemoHoney phone number?
A call runs a minute when the details are on screen and ten when they are not. Gather these first.
- The order ID from the confirmation email. Nothing can be looked up without it.
- The date you paid, because the window runs from there and not from delivery.
- The lot number from the bottle base, if the question is about the product. This run is MEM-26/ME-4830.
- The carrier tracking number, for a parcel question.
- A note of what you want to happen. It shortens the call.
Why does the MemoHoney phone number matter more than the email?
The website address reaches an editor. The editor can fix a sentence and cannot look up a payment. An order question sent there costs you a day. The order line reaches people who can see your order and cannot change a word on a page here.
That is why every page of this site repeats the split, and why the memohoney phone number comes first. It is also why a refund claim cannot begin by email. The refund policy gives the five steps, and the first is always the call.
Where are the MemoHoney addresses?
There are two New York addresses, on purpose. A returns bay and an office are different rooms in every business of this kind.
| Which address | Where | What happens there |
|---|---|---|
| Office | 40 West 57th Street, Floor 20, New York, NY 10019, USA | Correspondence and the business itself. Do not post returns here. |
| Returns | 10 East 40th Street, Floor 17, New York, NY 10016, USA | Returned product, and only after a return authorisation has been issued. |
Ask for the returns address on the call even though it is printed here. The authorisation and the address are issued together.
What happens when you call about a MemoHoney refund?
The seller states the policy simply. A buyer may claim a refund of the purchase price within 60 days of the date of purchase. The seller's page words the guarantee as applying after at least 30 days of use. Return postage is the buyer's cost, and the buyer puts a full name, email and order ID in the box.
The seller then processes a credited refund within three to five business days. Your card issuer typically takes a further five to ten. The sixty capsules, sixty days article explains how that window lines up with a two-bottle order.
How can you check a MemoHoney phone number is the right one?
Check the memohoney phone number against the footer of this website and against the confirmation email. Both carry the same order line. The lot number on the bottle base is the other cross-check, and the batch page explains what a lot can and cannot tell you.
If a listing elsewhere gives a different number, treat that as a different seller with its own terms. The 60-day window attaches to purchases made through this route only.
Frequently asked questions
What is the MemoHoney phone number?
The order line is +1 (302) 200-3480. It handles tracking, changes and refunds.
Can I start a MemoHoney refund by email?
No. Start by telephone with your order ID. The website address reaches an editor who cannot see orders.
Which email do I use for a lot question?
contact@customercs.com. Ask in writing and put the lot number from the bottle base in the first line.
When is the website email answered?
Monday to Friday, 9:00am to 5:00pm ET. It handles corrections, label questions, privacy and press.
Where do I post a return?
To 10 East 40th Street, Floor 17, New York, NY 10016, USA, and only after a return authorisation has been issued by telephone.
What if the number on a listing is different?
Then it is a different seller with its own terms. The window and the order line described here cover purchases made through this route.
Our view
A phone number is a small thing, but it decides how a problem ends. A seller with a line a person answers, a written policy and a lot number you can quote is easier to deal with than one with only a contact form.
Our tip is to save the number and the order email on the day you buy, and write the purchase date on the bottle. Then a call, if you ever need one, takes a minute. The contact page has the form for editorial questions, and the home page has the product facts.
Order through a route that has a phone line
Buying through the official order path means the 60-day window and the telephone line cover your purchase.
Two bottles $158 · six bottles $294 · 60 days from purchase to change your mind
See today's price and guaranteeLot MEM-26/ME-4830 · 30 capsules a bottle · dispatched inside the United States
MemoHoney is a dietary supplement for healthy adults of 18 and over. Supplements are not FDA approved, and nothing on this page is personal medical advice.